My app is crashing or I am having issues. What do I do?

If your app is experiencing any crashing/quitting, you can follow the steps below to troubleshoot. 

First, let's try to close out of your app and re-open it.

If that doesn't work, try to delete the app and then re-install it. You will not lose your data as it's stored in the cloud. 

If neither of those steps work, please send me some additional details of the exact steps you are taking as well as the operating system version (iOS or Android) and the App version (which can be found in your profile at the bottom of the page).